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Privacy Policy

Last updated: October 2026

1. Introduction

Crazy Tees ("Crazy Tees", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, place an order, or otherwise interact with our services in South Africa.

We comply with the Protection of Personal Information Act (POPIA), South Africa's data protection law. By using our website, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of personal information:

  • Identity Data: Your name, surname, and title.
  • Contact Data: Email address, phone number, billing address, and shipping address.
  • Transaction Data: Details about payments made to us and products ordered.
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and platform.
  • Cookies and Tracking: Information collected through cookies and similar technologies to improve your experience.

3. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders, including payment processing via PayFast.
  • Communicate with you about your account, orders, and customer support.
  • Send you marketing communications with your consent, where required by law.
  • Improve our website, products, and services.
  • Comply with legal obligations applicable to our business in South Africa.
  • Protect against fraud and unauthorized access to our systems.

4. Legal Basis for Processing

Under POPIA, we process your personal information based on:

  • Your consent, where required.
  • The need to perform our contract with you (fulfilling your order).
  • Our legitimate interests in operating and improving our business.
  • Compliance with legal obligations.

5. Sharing Your Information

We may share your information with trusted service providers who assist us in operating our business, including:

  • Payment processors (PayFast) for secure payment handling.
  • Shipping and logistics partners for delivery.
  • IT and hosting service providers.
  • Professional advisors (legal, accounting).

We do not sell your personal information. We may share data if required by law or to protect our rights.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by South African law (including tax and consumer protection legislation).

7. Your Rights

Under POPIA, you have the right to:

  • Request access to the personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal information (subject to legal retention requirements).
  • Object to or restrict certain processing of your information.
  • Withdraw consent where we rely on it for processing.

To exercise these rights, contact us at privacy@crazytees.co.za.

8. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and restricted access to personal data.

9. International Transfers

If you are located outside South Africa, your information may be transferred to and processed in other countries. We ensure that any international transfers comply with POPIA requirements and that adequate protections are in place.

10. Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

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